Data Disclaimer

TSM&O Focused Learning Education & Experiences (FLEX) Data Disclaimer:

FLEX Data Disclaimer: NO WARRANTIES: This site and its content is made available by the Florida Department of Transportation on an "as is", "as available" basis without warranties of any kind, express or implied. DISCLAIMER OF LIABILITY: The user of this application and data assumes all responsibility and risk for the use of both. Under no circumstances, including negligence, shall the Florida Department of Transportation, or its employees be liable for any DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY or CONSEQUENTIAL DAMAGES, or LOST PROFITS that result from the use, misuse or inability to use the application and data. Nor shall the Florida Department of Transportation, or its employees be liable for any damages resulting from or related to reliance, mistakes, omissions, interruptions, deletion of files, computer viruses, errors, defects, or any failure of performance, communications failure, theft, destruction or unauthorized access to the application and data.

 

FDOT-Web Policies & Notices

 

We collect information (including Personal Data) from you when you fill out a form on our site, including the “Contact” form, register to use our site, sign up for an event or webinar, or download certain content. In those cases, you may be asked to enter your contact information, which may include your name, title, e-mail address, username, password, phone number, address, and your organization name.

 

In addition, we gather certain information automatically as part of your use of our services. This information may include IP address (or proxy server), device and application identification numbers, location, browser type, Internet service provider and/or mobile carrier, the pages and files viewed, searches and other actions you take, usage data, and error logs for your log in sessions so that our services can ‘talk’ to your device while you are logged in, operating system and system configuration information and date/time stamps associated with your usage. If you use certain features of our services on a mobile device, we may also collect device event information (such as crashes, system activity, hardware settings, browser language), attributes of your device (such as model, type, language, operating system), and location information (through IP address, GPS, and other sensors that may, for example, provide us with information on nearby devices, Wi-Fi access points, and cell towers).

This information is used to maintain the security of the services, to provide necessary functionality, as well as to improve performance of the services, to assess and improve customer and user experience of the services, to review compliance with applicable usage terms and conditions, to identify future opportunities for the development of the services, to assess capacity requirements, to identify customer opportunities and for the security of our company in general (in addition to the security of our products and services). Some of the device and usage data collected within the services, whether alone or in conjunction with other data, could be personally identifying to you. Please note that this device and usage data is primarily used for the purposes of identifying the uniqueness of each user logging on (as opposed to specific individuals), apart from where it is strictly required to identify an individual for security purposes or as required as part of our provision of the services to our customers (where we act as a processor).

Any of the information (which includes Personal Data) we collect from you may be used in one of the following ways:

• To personalize your experience of the site and services: Your information helps us to better respond to your individual needs;
• To provide and improve our website and services: We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To manage your registrations: If you have registered for an account with us, we process your Personal Data by managing your user account for the purpose of performing our contract with you according to applicable terms of service;
• To fulfill your request and communicate with you, if you fill out the “Contact” form or otherwise request user support, or if you contact us by other means including via phone call, we will process your Personal Data to the extent necessary to perform these tasks;
• To send emails to you that may include news, updates, related service information, to the extent you provided prior consent; Note: If at any time you would like to unsubscribe from receiving future emails, we include easy to understand unsubscribe instructions at the bottom of each email;
• To comply with legal obligations: We may need to process your Personal Data to cooperate with government authorities, courts, or regulators to ensure we comply with our legal obligations to the extent this requires processing or disclosure of Personal Data to protect our rights or is necessary for our legitimate interest in protecting against misuse of our site, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders, or legal processes or to respond to lawful requests.

We do not sell, trade, or otherwise transfer to outside parties your Personal Data. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. This may include service providers that provide IT and system administration and hosting, credit card processing, research and analytics, marketing, customer support and data enrichment, legal and financial services, to the extent such sharing of data is necessary to fulfill a request you have submitted via our websites or for customer support, technical operations and account management purposes.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. We may also share anonymous usage data with our service providers for the purpose of helping us in such analysis and improvements. Additionally, we may share such anonymous usage data on an aggregate basis in the normal course of operating our business; for example, we may share information publicly to show trends about the general use of our services.

We will update this Privacy Policy from time to time as needed to be compliant with legal requirements and our internal procedures, as well as to reflect changes in technology. If we decide to change our privacy policy, we will post those changes on this page and the “Last Updated” date at the bottom of this Privacy Policy will be updated accordingly. We encourage you to periodically review this Privacy Policy to stay informed about our collection, processing, and sharing of your Personal Data.

To exercise your rights regarding your Personal Data, or if you have questions regarding this Privacy Policy or our privacy practices, please open up a support ticket by going to https://fdotd5.atlassian.net/servicedesk/customer/portal/1/group/5/create/129.

Updated on 1/1/2022